Privacy Policy

Your privacy matters to us. This policy explains how rtyfonsystem collects, uses, and protects your personal information when you use our financial forecasting and budgeting platform.

Last Updated: January 15, 2025

Information We Collect

At rtyfonsystem, we collect information that you provide directly to us, information we gather automatically when you use our services, and information we receive from third parties. Understanding what we collect helps you make informed decisions about sharing your data with us.

Personal Information You Provide

  • Account registration details including name, email address, and contact information
  • Financial data you input into our forecasting tools, including income, expenses, and budget categories
  • Payment information when you subscribe to premium features or services
  • Communication preferences and customer support inquiries
  • Profile information and preferences for personalized financial recommendations
  • User-generated content such as notes, goals, and custom budget categories

Automatically Collected Information

When you interact with our platform, we automatically collect certain technical information. This includes your IP address, browser type, device information, operating system, and usage patterns. We use cookies and similar tracking technologies to enhance your experience and understand how our services are used.
Important: We never store your banking passwords or credentials. Our platform uses read-only connections through secure, encrypted channels when you choose to link financial accounts.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our financial forecasting services. Your data helps us create personalized budgeting recommendations, generate accurate financial forecasts, and deliver relevant educational content about financial planning.

Primary Uses

  • Processing financial data to generate forecasts and budget recommendations
  • Providing customer support and responding to your inquiries
  • Sending service updates, security alerts, and important account notifications
  • Improving our algorithms and developing new features based on usage patterns
  • Ensuring platform security and preventing fraudulent activities
  • Complying with legal obligations and regulatory requirements

Marketing and Communications

We may use your contact information to send you educational content about financial planning, product updates, and promotional offers. You can opt out of marketing communications at any time through your account settings or by using the unsubscribe link in our emails.

Information Sharing and Disclosure

We take your privacy seriously and do not sell your personal information to third parties. However, we may share your information in specific circumstances outlined below, always with appropriate safeguards in place.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These include cloud hosting providers, payment processors, and analytics services. All service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process. This includes complying with court orders, government requests, or regulatory investigations. We will notify you of such requests unless legally prohibited from doing so.
Business Transfers: If rtyfonsystem is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. We will notify you of any such changes and ensure your privacy rights are protected.

Your Privacy Rights

You have several rights regarding your personal information. We are committed to helping you exercise these rights and maintaining control over your data.

Access and Portability

You can request a copy of all personal information we hold about you. We provide this data in a commonly used, machine-readable format so you can transfer it to another service if desired.

Correction and Updates

You can update or correct your personal information at any time through your account settings. For complex changes, contact our support team for assistance.

Deletion Rights

You can request deletion of your personal information. We will delete your data unless we have a legal obligation to retain it or need it for legitimate business purposes.

Processing Restrictions

You can request that we limit how we process your personal information in certain circumstances, such as when you dispute the accuracy of the data.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@rtyfonsystem.com with your request. We will respond within 30 days and may need to verify your identity before processing certain requests. There is no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

Our Security Commitment

We implement industry-standard security measures to protect your personal and financial information. Our security framework includes encryption, secure data centers, regular security audits, and employee training on data protection best practices.

Technical Safeguards

All data transmitted between your device and our servers is encrypted using TLS 1.3 or higher. We store your information in secure, access-controlled data centers with multiple layers of physical and digital security. Our databases are encrypted at rest, and we use tokenization for sensitive financial data.

Access Controls

We maintain strict access controls to ensure only authorized personnel can access your information. Our employees undergo background checks and receive regular training on privacy and security requirements. Access to personal data is limited to what is necessary for their job functions.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your account plus seven years for financial records, as required by South African financial regulations.

Automated Deletion

Some data is automatically deleted according to predetermined schedules. For example, we delete detailed usage logs after 24 months and temporary files after 30 days. When you delete your account, most personal information is removed within 30 days, though some data may be retained for legal or security purposes.

International Data Transfers

While rtyfonsystem operates primarily in South Africa, we may transfer your personal information to other countries for processing or storage. When we do this, we ensure appropriate safeguards are in place to protect your information according to South African data protection standards.

Cross-Border Protection

We use standard contractual clauses and other legal mechanisms to ensure your data receives the same level of protection regardless of where it is processed. Our international service providers are carefully vetted and must meet our strict privacy and security requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services.

Cookie Categories

  • Essential Cookies: Required for basic platform functionality and security
  • Preference Cookies: Remember your settings and customization choices
  • Analytics Cookies: Help us understand usage patterns and improve our services
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or through a prominent notice on our platform at least 30 days before the changes take effect.
Your Continued Use: By continuing to use rtyfonsystem after privacy policy changes take effect, you agree to the updated terms. If you disagree with changes, you may close your account before they become effective.

Children's Privacy

rtyfonsystem is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately and terminate any associated account.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@rtyfonsystem.com

Address: 06 Walnut Drive, Panorama Gardens, Pietermaritzburg, 3201, South Africa

Phone: +27658853587

We are committed to addressing your privacy concerns promptly and transparently.